What is your return policy?
- Product is in brand new condition and has never been used, installed, worn, washed or in any way damaged or marked.
- The product was purchased in the last 30 days.
- Shipping charges incurred in connection with the return of a product are non-refundable.
- You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Lucky Daves.
- Refunds or exchanges will not be processed until we receive your original product and review its condition.
Once all above requirements have been met please send product to:
603 Seagaze Dr #324
Oceanside, CA 92054
If you received a product that has been damaged please contact us immediately at firstname.lastname@example.org
Any questions about our return policy please contact us prior to placing your order. Thank you!
How do I know if you received my order?
If you provided a valid email address during the checkout process, you will receive two e-mails after your order is placed. The first confirms the details of your order. The second email notifies you when your order has shipped with a tracking number.
How do I track my order?
When your order ships you will receive an e-mail with your tracking number and a link to a detailed page for tracking your order location.
Why do I have to pay customs fees?
If your order is shipping outside of the US, you are likely to be charged customs fees (taxes, duties, processing fees, etc.) before delivery can be completed. The shipping charges applied to your order do not include customs fees. If you are not familiar with the customs fees in your country, please check with your local customs office for more information. If you refuse to pay the customs fees when your order arrives, the shipment will be returned.
We are unable to estimate customs fees, taxes, duties, etc. The delivery of your order could be delayed due to customs processing. If your order does not arrive in a reasonable amount of time, you should check with your local customs office to see if they are holding the package for payment of fees. Also, some customs offices will send a separate invoice for your customs fees that could arrive several weeks after you receive your shipment.
Please be familiar with the customs charges in your country BEFORE you place an order.
Due to International shipping law/practices, we are unable to declare merchandise as “Gift” on customs forms.
Do you offer local pickup?
Sorry we do not offer local pick up. You can order 24/7 online and we can ship it to you or you can ask your local dealer or shop to carry Lucky Daves if they don’t already.
How are your seats made?
What bikes to you make seats for?
Are your seats comfortable for passengers?
What bikes do your bars fit?
What are your bars dimensions?
What size tubing and material are your bars?
Do I need extended cables?
Chances are YES you will need extended cables. The only bikes that don’t need extended cables are the Streetbob running 13” bars or shorter.