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Privacy Policy for Lucky Dave’s

Last updated: July 22, 2025

Introduction

Welcome to Lucky Dave’s, accessible at https://www.luckydaves.com. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, make purchases, or interact with our services. We are committed to safeguarding your privacy and ensuring compliance with global data protection laws, including but not limited to the General Data Protection Regulation (GDPR) for EU residents, the California Consumer Privacy Act (CCPA) for California residents, and other applicable privacy regulations worldwide. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect information to provide and improve our services, process transactions, and enhance your shopping experience. The types of information we collect include:

Personal Information

  • Account Information: When you create an account, we collect your name, email address, billing and shipping addresses, phone number, and password.

  • Purchase Information: When you make a purchase, we collect payment details (e.g., credit card numbers, billing address) through our third-party payment processor, Instapay. We do not store full payment information directly on our servers.

  • Comments and Reviews: If you leave comments or product reviews, we collect the data entered in the form, your IP address, and browser user agent string to aid in spam detection.

  • Contact Information: If you contact us via forms, email, or customer support, we collect your name, email address, and any information you provide in your message.

Non-Personal Information

  • Cookies and Tracking Technologies: We use cookies to store your preferences (e.g., name, email, or website for comments), login information, and screen display choices. Cookies may also track browsing behavior for analytics and personalized advertising.

    • Comment cookies last for one year.

    • Login cookies last for two days, or two weeks if you select “Remember Me.”

    • Temporary cookies to check browser compatibility are discarded when you close your browser.

    • Article editing cookies (indicating post ID) expire after one day.

  • Usage Data: We collect anonymized data about your interactions with our website, such as pages visited, time spent, and referral sources, to improve site functionality and marketing.

  • Device Information: We collect your IP address, browser type, operating system, and device identifiers to optimize our website and detect fraud.

Media

If you upload images to our website (e.g., for reviews or user profiles), avoid including embedded location data (EXIF GPS). Visitors can download and extract any location data from images on the website. Lucky Dave’s is not responsible for location data disclosed through user-uploaded content.

How We Use Your Information

We use your information to:

  • Process and fulfill orders, including shipping and payment processing.

  • Provide customer support and respond to inquiries.

  • Personalize your shopping experience, such as recommending products or displaying tailored content.

  • Send marketing communications, such as newsletters or promotional offers, if you have explicitly opted in (you may unsubscribe at any time).

  • Improve our website, products, and services through analytics and user feedback.

  • Detect and prevent fraud, security threats, or unauthorized activities.

  • Comply with legal obligations, such as tax reporting or responding to lawful requests.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect usage data. In compliance with the EU’s ePrivacy Directive, we provide a cookie consent mechanism for EU users to manage preferences. You can also manage cookie settings through your browser, but disabling cookies may affect website functionality. For example:

  • A temporary cookie checks if your browser accepts cookies and contains no personal data.

  • Login cookies save your login information and screen preferences.

  • Analytics cookies (e.g., Google Analytics) track anonymized usage data to improve our services.

Embedded Content from Other Websites

Our website may include embedded content (e.g., videos, images, or social media widgets) from third-party websites. This content behaves as if you visited the third-party site directly. These websites may collect data, use cookies, or track your interactions, especially if you are logged into their services. We are not responsible for the privacy practices of third-party websites. Please review their privacy policies for details.

Who We Share Your Data With

We share your data only as necessary to provide our services or comply with legal requirements:

  • Service Providers: We share data with trusted third-party providers for specific purposes:

    • Payment Processing: We use Instapay to process payments securely. Instapay’s privacy policy is available at https://instapaynow.com/privacy-policy/.

    • Email Marketing: We use Mailchimp to manage email campaigns and newsletters. Mailchimp’s privacy policy is available at https://mailchimp.com/legal/.

    • Shipping and Logistics: We share shipping information with carriers to fulfill orders.

    • Analytics: We use providers like Google Analytics to analyze website usage, who are contractually obligated to protect your data.

  • Spam Detection: Comments may be checked through automated spam detection services, which may process your IP address and comment data.

  • Password Resets: If you request a password reset, your IP address may be included in the reset email.

  • Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or regulatory requirements under GDPR, CCPA, or other laws.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with notice provided to you where required by law.

We do not sell your personal information to third parties for marketing purposes, in compliance with CCPA and other privacy laws.

How Long We Retain Your Data

  • Comments and Reviews: Comments and their metadata (e.g., IP address) are retained indefinitely to facilitate automatic approval of follow-up comments.

  • Account Information: For registered users, personal information in your user profile is stored until you delete your account or request data erasure, subject to legal retention requirements.

  • Purchase Data: Transaction records are retained for at least seven years to comply with tax and accounting laws worldwide.

  • Cookies: Cookie retention periods vary (see Cookies section above).

  • Other Data: We retain usage data and analytics for as long as necessary to improve our services, unless you request deletion.

Data no longer needed is securely deleted or anonymized, except where retention is required for legal, administrative, or security purposes, as mandated by GDPR, CCPA, or other regulations.

Data Security

We implement industry-standard technical and organizational measures to protect your data, including encryption for payment transactions (via Instapay), secure servers, and access controls. However, no online system is 100% secure, and we cannot guarantee absolute security. You use our website at your own risk, and we are not liable for unauthorized access beyond our reasonable control, to the fullest extent permitted by law.

Your Data Protection Rights

We respect your rights under global privacy laws, including GDPR, CCPA, and other applicable regulations. Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data, subject to legal retention requirements.

  • Restriction: Request restriction of data processing in certain circumstances (e.g., under GDPR).

  • Portability: Request your data in a structured, machine-readable format.

  • Objection: Object to data processing for marketing or other purposes.

  • Withdraw Consent: Withdraw consent for data processing (e.g., marketing emails) at any time.

  • CCPA-Specific Rights: California residents may request disclosure of data categories, sources, and purposes, and opt out of data sharing (though we do not sell data).

  • Non-Discrimination: We will not discriminate against you for exercising your rights, as required by CCPA.

To exercise these rights, contact us at admin@luckydaves.com. We will respond within the timeframes required by law (e.g., 30 days under GDPR, 45 days under CCPA). You may also lodge a complaint with a data protection authority (e.g., an EU supervisory authority or the California Attorney General) if you believe we have not complied with applicable laws.

If you have an account or have left comments, you can request an exported file of your personal data or ask us to erase it. This does not include data we must retain for administrative, legal, or security purposes.

International Data Transfers

Your data may be transferred to and stored in locations outside your country, including the United States, where our servers and service providers (e.g., Instapay, Mailchimp) are located. For EU residents, we ensure that international data transfers comply with GDPR requirements, such as standard contractual clauses or other approved mechanisms. For California residents, transfers comply with CCPA disclosure requirements. By using our website, you consent to such transfers, where permitted by law.

Third-Party Links

Our website may contain links to third-party websites, such as Instapay’s privacy policy at https://instapaynow.com/privacy-policy/ and Mailchimp’s privacy policy at https://mailchimp.com/legal/. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our website is not intended for individuals under 16 years of age, in compliance with the Children’s Online Privacy Protection Act (COPPA), GDPR, and other laws. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly. Contact us at admin@luckydaves.com if you believe we have inadvertently collected data from a child.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website or, where required (e.g., under GDPR or CCPA), by email to the address associated with your account. The “Last updated” date at the top of this policy indicates when it was last revised.

Contact Us

For questions, concerns, or to exercise your data protection rights, contact us at:

Limitation of Liability

To the fullest extent permitted by law, Lucky Dave’s, its affiliates, and service providers (including Instapay and Mailchimp) shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the collection, use, or disclosure of your personal information, except where such liability results from our gross negligence or willful misconduct. Your use of our website and services is at your own risk.